Ask an Expert

If you’ve got a question about home security, or you’re unsure whether you’re locks come up to scratch you can simply contact one of our experts for free advice, whether that’s about locks, CCTV or even alarms – you can also send us photographs of your home security challenges. 

Just simply fill in your details below and one of our Experts will get back to you.

Why we take this information?

Your Address
We ask for your address details in order to match you with a supplier in your locality.

Email Address
We ask for your email address in order to communicate with you throughout the process of selecting your supplier.

Your Telephone Number
This is the number that our customer support team may call you on if you require any further assistance in selecting your local suppliers.

 

Your details will not be passed to any third party.

We will process your data in accordance with our Data Protection Policy. ERA Expert may notify you from time to time about enhancements to our services or other money saving features that we think you will find interesting. You can opt out at anytime from receiving communications.

If you would prefer not to receive these communications please opt out by selecting no below.

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ERA Customer Testimonials

Brilliant response. I will make sure I buy more ERA products in the future because your service has been impeccable.

Mark

Thank you very much for your professional service on the telephone. You are a credit to your company.

Raymond

Thank you so much for your very prompt replies. It great to find a Company who still believes in Customer Service.

Leslie

I would like to bring to your attention how helpful one of your staff was in assisting me with a problem I had with one of your nightlatch locks - his name was Stuart from the Technical department. Stuart was not only helpful to me as a customer but was also professional in finding out what the problem may have been, whilst at the same time considering the interests of your company - a fine line to tread. I think he proved that 'sales' run through all departments of a company where customers are involved, and therefore he represented your company well in assisting me. I am grateful for that help.

David

I went to your excellent web site and e-mailed your expert to ask for advice. This morning your very helpful expert phoned me, the outcome being that thanks to your excellent service and product, my conservatory is now secure ........outstanding!!! May I take this opportunity to congratulate your entire team, in particular your expert. In this age where we all are subject to inept customer service from call centres, it is a breath of fresh air to receive such excellent service. I might have to change from being an electrician to a locksmith in order to be able to use your company again!!!

Adrian

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ERA, Straight Road, Short Heath, Willenhall, West Midlands, WV12 5RA

Helpline: 01922 490 050